1. Overview

Furniture Hub Co is an international B2B marketplace that connects furniture manufacturers, distributors and suppliers with buyers worldwide.

Furniture Hub Co does not manufacture, store, ship or deliver any products listed on the platform.

All shipping, freight, logistics and delivery arrangements are the sole responsibility of the individual supplier or distributor.

2. Supplier Responsibility

Each supplier or distributor is solely responsible for:

• Preparing customer orders.
• Packaging products appropriately.
• Arranging domestic or international shipping.
• Selecting freight forwarders or courier services.
• Providing shipping quotations.
• Managing export documentation where applicable.
• Providing tracking information (if available).
• Ensuring products comply with the import and export requirements of the destination country.
• Communicating delivery timeframes to buyers.

3. Buyer Responsibility

Buyers are responsible for:

• Confirming shipping costs before placing an order.
• Verifying delivery timeframes with the supplier.
• Providing accurate delivery information.
• Paying any applicable customs duties, taxes, import fees or other government charges unless otherwise agreed with the supplier.
• Ensuring imported products comply with local laws and regulations.

4. Delivery Times

Estimated delivery times are provided by the supplier or distributor only.

Furniture Hub Co does not guarantee delivery dates and is not responsible for delays caused by:

• Shipping companies
• Freight forwarders
• Customs clearance
• Port congestion
• Weather events
• Industrial action
• Government restrictions
• Force majeure events
• Any other circumstances beyond the supplier’s or Furniture Hub Co’s control.

5. Shipping Costs

Shipping charges are determined exclusively by the supplier or distributor.

Furniture Hub Co does not calculate, collect or receive shipping fees unless expressly stated for a particular service.

6. Damaged or Lost Shipments

Any claims relating to:

• Lost goods
• Damaged goods
• Missing items
• Delayed deliveries

must be made directly with the supplier or the shipping provider responsible for the shipment.

Furniture Hub Co is not responsible for investigating, replacing or compensating for damaged, delayed or lost shipments.

7. Customs, Duties and Taxes

International orders may be subject to:

• Customs duties
• Import taxes
• VAT or GST
• Inspection fees
• Brokerage fees

These charges are the responsibility of the buyer unless otherwise agreed in writing with the supplier.

8. Shipping Disputes

Any dispute regarding shipping, delivery or logistics is strictly between the buyer and the supplier.

Furniture Hub Co is not a party to shipping agreements and accepts no liability for disputes arising from freight or delivery services.

9. Limitation of Liability

Furniture Hub Co acts solely as an online marketplace connecting buyers and suppliers.

Furniture Hub Co accepts no responsibility or liability for:

• Shipping arrangements
• Freight services
• Delivery performance
• Customs delays
• Import or export compliance
• Damage during transit
• Lost shipments
• Additional freight charges

All shipping obligations remain solely with the supplier or distributor.

10. Contact

If you have questions regarding shipping, delivery or freight arrangements, please contact the supplier or distributor directly using the contact details provided in their listing.

For questions about using the Furniture Hub Co platform, please contact us through our Contact page.