1. Introduction

Furniture Hub Co (“Furniture Hub Co”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, create an account, become a member or otherwise use our services.

By using Furniture Hub Co, you agree to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Business name
• Job title
• Email address
• Telephone or WhatsApp number
• Business address
• Country and region
• Profile photograph or company logo

Business Information

• Company description
• Product catalogues
• Product photographs
• Certifications
• Website and social media links
• Payment and membership information

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• Date and time of access
• Referring website
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Display supplier listings
• Connect buyers and suppliers
• Process membership subscriptions
• Respond to enquiries
• Provide customer support
• Send service updates
• Send newsletters and marketing communications (where permitted or with your consent)
• Improve our website and services
• Monitor website performance and security
• Comply with legal obligations

4. Marketing Communications

If you subscribe to our newsletter or WhatsApp updates, we may send information about:

• New suppliers
• Featured products
• Industry news
• Promotions
• Marketplace updates
• Events and exhibitions

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

5. Cookies

Furniture Hub Co uses cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyse website traffic
• Measure marketing effectiveness
• Enhance user experience

You can manage or disable cookies through your browser settings, although some features of the website may not function correctly.

6. Google Analytics

We may use Google Analytics and similar analytics services to understand how visitors use our website. These services collect information such as pages viewed, time spent on the website and device information.

You can manage your analytics preferences through your browser settings or Google’s available opt-out tools.

7. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Buyers and suppliers using our marketplace
• Payment service providers
• Website hosting providers
• Cloud storage providers
• Email and marketing service providers
• Analytics providers
• Professional advisers
• Government authorities where required by law

8. International Transfers

As Furniture Hub Co operates internationally, your personal information may be transferred to and processed in countries outside your country of residence.

Where required, we take reasonable steps to ensure your information remains protected.

9. Data Security

We use reasonable technical and organisational measures to protect your information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Maintain your membership
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce our agreements

11. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Withdraw consent for marketing communications
• Request a copy of your personal data where applicable

To exercise these rights, please contact us using the details on our Contact page.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

13. Children’s Privacy

Furniture Hub Co is intended for business users and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the Contact page on the Furniture Hub Co website.