General

What is Furniture Hub Co?

Furniture Hub Co is an international B2B marketplace that connects furniture manufacturers, suppliers and distributors with furniture buyers, interior designers, architects, hospitality groups, retailers and project managers worldwide.

Does Furniture Hub Co sell furniture directly?

No. Furniture Hub Co is an online marketplace. We do not manufacture, sell, stock or ship furniture. All products are supplied directly by the individual manufacturer, supplier or distributor.

Who can use Furniture Hub Co?

Our platform is designed for business users, including:

• Furniture manufacturers
• Suppliers and distributors
• Furniture buyers
• Interior designers
• Architects
• Hospitality businesses
• Property developers
• Retailers
• Procurement and project managers

For Buyers

Is it free to browse suppliers?

Yes. Buyers can browse supplier listings and discover manufacturers free of charge.

How do I contact a supplier?

Each supplier listing includes contact details, allowing you to communicate directly with the supplier regarding products, pricing and availability.

Does Furniture Hub Co process payments?

No. All payments are arranged directly between buyers and suppliers.

Who arranges shipping?

The supplier or distributor is responsible for all shipping, freight and delivery arrangements. Furniture Hub Co does not arrange or manage shipping.

Can Furniture Hub Co recommend a supplier?

Furniture Hub Co provides a platform for suppliers to showcase their businesses. Buyers should conduct their own due diligence before entering into any commercial agreement.

For Suppliers

How do I list my company?

Simply create an account and complete your company profile with your business information, products and contact details.

Is there a free membership?

Yes. Suppliers can create a free Basic Listing.

What are the benefits of Premium Membership?

Premium Members may receive additional benefits, including:

• Enhanced company profiles
• Greater visibility in search results
• Featured product listings
• Marketing opportunities
• Priority promotional campaigns
• Access to additional platform features as they become available

Can I update my company profile?

Yes. You can update your company profile, product listings and business information at any time through your account.

Can I cancel my Premium Membership?

Yes. You may cancel your membership before your next renewal date. Your membership will remain active until the end of the current billing period.

Shipping

Does Furniture Hub Co arrange freight?

No. Shipping is arranged entirely by the supplier or distributor.

Who is responsible for customs duties and import taxes?

Unless otherwise agreed with the supplier, buyers are responsible for any customs duties, import taxes, VAT, GST or other government charges applicable in their country.

What if my shipment is delayed or damaged?

Please contact the supplier or the shipping provider directly. Furniture Hub Co is not responsible for shipping, delivery or freight-related issues.

Account & Support

Can I edit my business information?

Yes. Members can update their profile, products and contact information at any time.

What happens if a supplier provides inaccurate information?

Furniture Hub Co may remove or suspend listings that breach our Terms & Conditions. However, buyers are encouraged to verify supplier information before placing an order.

How can I contact Furniture Hub Co?

Please visit our Contact page and submit an enquiry. We will respond as soon as possible during normal business hours.

Still Have Questions?

If you can’t find the answer you’re looking for, please contact the Furniture Hub Co team through our Contact page. We’re here to help you get the most from our marketplace.